guarantee / return policy

Decorative ceramic tile, hand made tiles for  unlimited possibilities

Our high-quality ceramic tiles are made in the USA, using the same materials as any other manufactured, square, floor tile like the ones you can purchase at ceramic tile stores and home improvement stores. The only difference is, our ceramic tiles are MUCH nicer by design. Unusual ceramic tile to some—unique beauty to others.

If ANY tiles are damaged during shipment, don't hesitate to contact us for replacement pieces. Just describe the tile to us over the telephone and we'll ship the replacements to you ASAP at no charge to you. With proper installation, your tiles should last for generations.

Always provide a solid sub floor, prior to laying ANY ceramic tile products to your floors. Use a ceramic tile backer board on your wood sub-floors and a good quality concrete mix, like Flex 2. The Flex 2 product provides slightly more time to work with the arranging of the tiles.

Ceramic Tile Repairs

If a tile should become chipped by gouging the surface (a rock stuck in the sole of a shoe or dropping a heavy object on the surface), you can mix acrylic hobby paint, apply it to the tile with a small brush, let it dry, and dab a top coat of clear nail polish to hide the defect.

This technique also works well to repair tile that has cracked. First fill the crack with a silicone caulk. Let it dry and touch up the crack with a coordinating acrylic paint. Then topcoat with a clear nail polish.

If you are not completely satisfied with our high-quality ceramic tile product, you can return the ceramic tile for a full refund. We aim to please our customers and pride ourselves on our customer service.

"Four of the five boxes arrived here in Florida this afternoon. I am in leaf-heaven. I cannot believe how beautiful your leaf tiles are!"
Kathleen Ruff, Longwood, FL